ANSWERS TO YOUR QUESTIONS

FAQs & Policies

 Cancellations

We require a credit card after a no show or cancellation in less than a 24 hour period. We understand that stuff happens, as we have families and the occasional emergency of our own. In the event of a family emergency we will always have your back! The cancellation policy is put into place to protect our team and will only be enforced if cancellations or no shows become excessive.

 

Gift Cards

Gift cards can only be used for purchases of services and products at Prism Wellness. The card cannot be redeemed for cash or refunded on remaining balance.

Restrictions may be applied to gift cards specials.

Packages

Packages and Blow out memberships can not be shared or transferred to another guest.

Payment

We accept all major credit cards, cash and check. We do not accept gratuity on credit card, however our stylists do accept VENMO.